Eclipse Brand Builders, LLC prides itself on professional communications that respect the privacy of our customers and visitors. In order to provide you with relevant information, and protect certain Eclipse information, we will at times request personal information from you as you navigate this Website, and we will offer you opportunities to join specific e-mail lists. E-mail lists are 100% opt-in.
All e-mail addresses are kept in strict confidence and are used only for authorized communications. We won’t allow others to invade your privacy, either. We do NOT sell, loan, lease or make our mailing lists available for any commercial purposes whatsoever. Any unauthorized use of our lists is prohibited, and all appropriate actions will be taken to prevent unauthorized use.
2. Types of Information Collection
Eclipse collects information from visitors in several ways:
- Registration screens and online forms
- In the process of sales inquiries
- In e-mails sent to Eclipse from clients
- Through automated means such as communications protocols and cookies
Eclipse may receive data from you as part of the communication connection itself – the standard electronic greeting between your computer, the network, and our servers. This information often consists of network routing (where you came from), equipment information (browser type), date and time. At this time our server will also query your computer to see if there are “cookies” previously set by eclipsebrandbuilders.com to facilitate log in or other site navigation procedures.
While we don’t offer an opt-out on the site for cookies, browsers do provide you with information and control over cookies. You can set your Web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie, and to learn what server your information is being returned to. You then have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users may generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion. Disabling cookies may make the process of accessing certain information from the site more lengthy as you will have to re-enter identifying information each time you wish to access.
3. How Information Is Used
Eclipse collects information from users for the following purposes:
To engage in transactions or communications. Name, address and e-mail may be collected and stored as part of the transaction history. The majority of the information collected under this category is business contact information.
To provide future service and support. Information collected for this purpose is both contact information and information related to products and service/support requested. This information is also used to provide service and product updates and similar notices.
As a result of information download. Users who download information may be contacted to confirm they did not experience problems in the download process. These communications are not subject to the general opt-out of marketing notices.
To select content. Information may be collected to help create Website content and navigation that is most relevant and user friendly. This includes information collected as a result of site navigation as well as information provided in forms.
To respond to user inquiries and requests for information. This information includes registrations for newsletters and specific requests for further information.
To better tailor marketing to user needs. We may use information from purchases and requirements to provide you with timely and pertinent notices of product and service developments that address your needs and requirements. Marketing notices are subject to the general opt-out elections.
To better respond to requests for services. Eclipse will pass contact information to the appropriate Eclipse account executive for follow-up related to your request.
To provide information on educational events or relevant partner products. We occasionally co-sponsor events with partners that provide services of potential benefit to Eclipse clients. We may provide information on such events and services to clients that have provided information indicating interest in the subject matter or service. To help ensure respect of your information, we maintain control of the information or limit the use of the information by these partners.
As a result of legal requirements. Eclipse may be required to provide personally identifiable information to comply with legally mandated reporting, disclosure or other legal process requirements.
4. Customization, Preferences and Opt-Out
Eclipse recognizes that visitors may not wish to be contacted about new or related products. www.eclipsebrandbuilders.com allows you to opt-out of e-mail marketing that may result from use of the site. These choices may be made as part of the registration process or from links in marketing mailings. You may at anytime modify your preferences, including opting out of receiving information from Eclipse by sending an e-mail to [email protected] to specify your preferences in the body of the message.
5. Policy Updates
We may update this policy from time to time to describe how new site features affect our use of your information and to let you know of new control and preference features that we provide you.
Eclipse Brand Builders, LLC’s Headquarters is located at 5050 Research Court, Suite 600, Suwanee, Georgia 30024.